Known issueFixUpdated · 7 replies on Steam
WebCam: Behind the Screen: The Game Is Freezing. (Workarounds)
Short answer
Suggested fix (unconfirmed): Launch the game in DX11. Send your CPU, RAM, and GPU specs if the issue persists.
The problem
The game freezes when moving into a new apartment.
What players suggest
Guys, please send your PC specs right away — CPU, RAM, and GPU — and let me know whether you’ve tried launching the game in DX11. Does the freezing still happen in DX11? Also, please describe the freeze in a bit more detail: is it just a short stutter and then the game continues working normally, or does the game completely freeze and stop responding?
Please send me your PC specs, and also let me know whether you’ve tried playing the game in DX11.
Did this work for you?
Source: original Steam Community discussion. Quotes are shortened; all credit goes to the posters. Tags: performance, directx