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Known issueFixUpdated · 10 replies on Steam

Sapphire Safari: Game Keeps Crashing (Workarounds)

Short answer

Suggested fix (unconfirmed): Disable AI boost using the troubleshooting guide text file found within the game's install directory.

The problem

So recently upgrade my old laptop to a Predator Helios neo 16s ai Intel(R) Core(TM) Ultra 7 255HX (2.40 GHz) 32GB RAM NVIDIA GeForce RTX 5060 Laptop GPU (8 GB) Intel(R) Graphics (128 MB) And when I try start the game it tells me my GPU drivers are outdated despite having downloaded the latest from Nvidia. Claims I have 32.0.101.8132 when required is 32.0.101.8737. Every other game I have works…

Nova Shadowstorm, original post

What players suggest

Have you followed the suggestions in the troubleshooting guide text file found within the install directory of the game? It's very likely you don't have the right npu drivers or you have some sort of ai boost enabled. The text file will give you more details on things to try. Let me know how it goes.

Henley

Have you followed the suggestions in the troubleshooting guide text file found within the install directory of the game? It's very likely you don't have the right npu drivers or you have some sort of ai boost enabled. The text file will give you more details on things to try. Let me know how it goes. I found the file and seems it was the AI boost that was to blame for the fatal error, still get…

Nova Shadowstorm

And I tried all kinds of troubleshooting things just to try to correct that problem.

savaged342

Did this work for you?

Source: original Steam Community discussion. Quotes are shortened; all credit goes to the posters. Tags: crash, directx, vulkan, nvidia

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